Bought this item since we got new little added to out life! I am very happy with baby bottle milk warmer/sterilizer! Very compact, simple design with smooth and soft touch buttons. Quiet, efficient, has an escape hole on top for steam so it doesn't get too hot. Came with tongs and a cleaning brush and a simple user manual. Looks fine to leave it out on the counter. As a father and a nurse, I knew that microwave is never healthy specially with breast milk since it heat baby's milk unevenly. This results in "hot spots" that can scald a baby's mouth and throat. Moreover, it alter's breastmilk natural nutrients and over-all properties of a human milk.